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About Universal Bank

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Who is Universal Bank?

Since 1954, our mission has always been to be Southern California’s best community bank by providing superior customer service.

We measure our success in terms of satisfied customers.

For over 60 years, Universal Bank has remained dedicated to the commitment of serving our local communities. Universal Bank continues today to provide customized customer service by offering a full range of loan and deposit products and services.

What’s in a name?

  • 1954: Founded in Rosemead, California as Universal Savings and Loan Association.
  • 1984: The name was changed to Universal Savings Bank.
  • 1992: After approval from our regulator (the Office of Thrift Supervision), Universal Bank becomes a Federal Savings Bank. Its name became Universal Bank F.S.B.
  • 1996: By Board and Shareholder approval, the name change to Universal Bank is made.

But whatever the name, one thing has remained a constant since its inception; Universal Bank remains a stable and financially sound institution.

Customers remain with us year after year. We are proud to provide our customers with excellent customer service and the solutions that best fit their financial needs.

Besides personal attention, our employees are multi-lingual to better serve you and expedite your transactions. Our products and services are offered at competitive rates.

It’s a pleasure to serve you.

Mission Statement

Universal Bank is dedicated to providing the communities it serves with quality banking products and services in a safe and sound banking environment while providing reasonable returns to its shareholders. We will strive to continually improve our products, services, and responsiveness to our customers to meet the changing needs of the communities we serve.

Vision Statement

Universal Bank is committed to be a strong financial partner for our customers, our employees, and our stockholders by offering relevant and competitive products and services while maintain a risk managed approach to growth that is commensurate with our size and consistent with our desired levels of risk.

Corporate Hours & Info

3455 Nogales St. Floor #2
West Covina, CA 91792
(626) 854-2818
Monday – Friday: 8:30am-5:30pm
Saturday – Sunday: Closed

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